I have to admin that I am really outdated enough when I saw my two little princesses playing the latest games.

When I am with them at a shopping mall, they are so excited when they reach the Apple reseller store. There is an experience counter having latest models on it to try on. My two little princesses who were not really the potential customers go and ‘try’ on the Ipad.

They play the games again and again. I am having an outdated hand phone and I seldom play games. When I saw my princesses playing the games happily, then only I realized how good they are playing on those games. I never tried on touch screen games before and they are the one teaching me how to play those games.

Now they know how worst I am. But I am happy to being my princesses’ student.

To ensure the company having continues income, the sales department plays a very importance role. The sales jobs can be easily found in newspaper recruitment section every day. It is one of the easily apply position. The bosses always have target to their sales staffs to achieve to ensure the company is running profitability. This is the challenge to work in sales department.

Sales team can easily get their commission if the company good to promote their products. Nevertheless, if a company having very strong sales and marketing team but within a range of good and quality products to sell, their business will failed sooner or later.

Love the way of the author expressed on the employee to act on the changes of their management new decision.

It is a must to change when the management decided to move on to a new decision or new direction. But how good will be the respond of their staffs to accept the changes is really depends on the royalty and the maturity thinking of one person. Different person has different of expectation. If the management has clearly stated the new goal but the people who working on to achieve the goal have no same direction, the company will find hard to achieve their expected results.

The spoon:
A lesson on how consultants can make a difference in an organization.

Last week, we took some friends to a new Indian restaurant, ‘Muthu’s Place,’ and noticed that the Indian waiter who took our order carried a spoon in his shirt pocket. It seemed a little strange. When the busboy brought our water and utensils, I observed that he also had a spoon in his shirt pocket. Then I looked around and saw that all the Indian staff had spoons in their pockets. When the waiter came back to serve our soup I inquired, ‘Why the spoon?’

‘Well, ‘he explained, ‘the restaurant’s owner hired Andersen Consulting to revamp all of our processes. After several months of analysis, they concluded that the spoon was the most frequently dropped utensil. It represents a drop frequency of approximately 3 spoons per table per hour. If our personnel are better prepared, we can reduce the number of trips back to the kitchen and save 15 man-hours per shift..’

As luck would have it, I dropped my spoon and he replaced it with his spare. ‘I’ll get another spoon next time I go to the kitchen instead of making an extra trip to get it right now..’ I was impressed.

I also noticed that there was a string hanging out of the Indian waiter’s fly.

Looking around, I saw that all of the Indian waiters had the same string hanging from their flies. So, before he walked off, I asked the waiter, ‘Excuse me, but can you tell me why you have that string right there?’

‘Oh, certainly!’ Then the Indian waiter lowered his voice. ‘Not everyone is so observant. That consulting firm I mentioned also learned that we can save time in the restroom. By tying this string to the tip of our you-know-what, we can pull it out without touching it and eliminate the need to wash our hands, shortening the time spent in the restroom by 76.39%.’

I asked quietly, ‘After you get it out, how do you put it back?’

‘Well,’ he whispered, ‘I don’t know about the others, but I use the spoon.’

My two little princesses are acting like my parent now instructing me doing this and that.

I told them our plan to go one night stay to a beach resort yesterday. After that, they are so excited and started the trip preparation. They had ready all the needful stuffs for their own yesterday. Since they had already done their part, they keep on nagging I and hubby to do whatever necessary and can’t wait for the departure.

I am a bit regretted to inform that at the early stage end up I am the one like dragging and keep on receiving noisy instructions for what I had not been done. I know they will not stop unless we depart and reach the place. Anywhere, I am happy like them too because I can enjoy a short trip and a short escape of all the work tension.